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Right of withdrawal for consumer

Consumer is every natural person, who concludes a transaction for purposes which predominantly are neither imputable to their commercial nor to their self-employed professional activities.


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date on which you or a representative of you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must notify us

Babies & Kids
Gerhild Straßer-Lesicar
Steglen 51
71083 Herrenberg
Germany

Email: mail(at)babies-and-kids.com
Fax +45 (0)7032 / 95 20 74
Phone +45 (0)7032 / 91 68 19

by a clear statement (eg a letter by post mail, fax or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form which, however, is not mandatory.

In order to meet the deadline of the revocation period it is sufficient for you to send the message about your exercise of the right of withdrawal before the withdrawal deadline.

 

Effects of the withdrawal

If you withdraw from this contract, we refund all payments that we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a type of delivery other than the standard delivery offered by us), within fourteen days from the date on which we received your notice about your cancellation. For this repayment we use the same payment method that you used for the initial transaction, unless you explicitly agreed otherwise; in no case you will be charged fees for this repayment.
We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You have to return the goods promptly and in any case not later than fourteen days from the date on which you notify us about the withdrawal of this contract. Please return the goods to our address

Babies & Kids
Gerhild Straßer-Lesicar
Steglen 51
71083 Herrenberg
Germany

The deadline is met if you dispatch the goods before the period of fourteen days ends.

You have to bear the direct costs of returning the goods.

You only need to pay for any diminished value of the goods, if the deterioration in value is not due to a necessary examination to ascertain the nature, characteristics and functioning of the goods.

 

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Reasons for the inexistence and for the early expiration of the right of withdrawal:

The right of withdrawal does not apply for the distance selling:

For the delivery of goods which are not prefabricated and which need an individual selection by the consumer to be manufactured or which are manufactured especially for the individual needs of a consumer.

The right of withdrawal expires early:

For the delivery of goods which are sealed for health protection reasons or hygiene reasons and which are therefore not intended to be returned as soon as the seal is broken after their delivery.
For the delivery of audio and video recordings or computer software in a sealed package, if the seal was broken after delivery.

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Sample withdrawal form

If you want to withdraw the contract, then please fill out this form and send it back.

To:
Babies & Kids
Gerhild Straßer-Lesicar
Steglen 51
71083 Herrenberg
Germany

Email: mail(at)babies-and-kids.com
Fax +45 (0)7032 / 95 20 74

Hereby I/we (*) give notice that I/we (*) withdraw from my/our (*) concluded contract for the purchase of the following products/services (*):

Ordered on (*)/received on (*):

Name of customer:

Address of customer:

Signature of customer (only when sent as a letter on paper):

Date:

(*) Please delete where inapplicable.


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